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Terms and Conditions

Shen Nong BIOMASS Technology (Hong Kong) Co., Limited (hereinafter 'the company,' 'us,' we' or 'our') is the sole agent in Hong Kong, selling the Fontaine Violettes brand to the public. By accessing and purchasing in the eShop website, you are acknowledging that you have read, understood, and agreed to be bound by these terms and conditions as amended from time to time at our sole discretion. These Terms of Service and any separate agreements whereby we provide you shall be governed by and interpreted in accordance with the laws of Hong Kong, China. 

1. Order Verification
After receiving your order, we will check the information you provide for validity. We also verify the pricing, quantity and current stock status of the purchased products. We reserve the right to decline any order submitted and/or limit the product quantities purchased by you, without giving any reason. In the event that a product is out of stock, you will receive notification of order cancellation. In the event of system error, the company has the right to cancel the transaction.

2. Payment
Once you have confirmed your order details, the payment process will be carried out on the online payment platform Shopline and we will not record your credit card details during this process. Your credit card will only be charged once your order has been successfully accepted. Our online payment process uses a 256-bit SSL encryption device to give our customers peace of mind when shopping.

3.  No Resale
All products on this site are sold to consumers and may not be used for any illegal purpose. We reserve the right to cancel a transaction if we have any doubt about the use of the product ordered.